Privacy Policy
- Introduction.
1.1. Agency Two Insurance Marketing Group, LLC, DBA AgencyONE (“Company,” “we” or “us”) respects your privacy and is committed to protecting it through our compliance with the following provisions (“Privacy Policy”).
1.2. This Privacy Policy discloses the Company’s information practices and describes the types of information we may collect from you or that you may provide when you access and use www.agencyone.net, including any content, functionality and service (“Service”) offered on or through such website (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. 1.3. This Privacy Policy applies to information we collect:
1.3.1. On the Website.
1.3.2. When you interact with other websites and services that include links to this Privacy Policy.
1.4. This Privacy Policy does not apply to information collected by:
1.4.1. Us offline or through any other means, including on any other website operated by any third party that we do not own, control, or are affiliated with. 1.4.2. Any third party, including through any application or content that may link to or be accessible from the Website.
1.5. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you may not access or use the Website. By accessing or using the Website, you agree to this Privacy Policy. We encourage you to read the Privacy Policy, and to use the information it contains to help you make informed decisions.
- Intended Users.
2.1. Users in the US. This Privacy Policy is targeted to users in the United States of America (“US”) and is governed by and operated in accordance with the laws of the US. We disclaim any representation or liability that the Website is operated in accordance with the laws of other jurisdictions.
2.2. Although our Website may be accessible worldwide, we make no representations that materials thereon are lawful, appropriate, or available for use in locations outside the US, and accessing our Website from territories where its content is illegal is prohibited. Those who choose to access our Website from other locations do so on their own initiative and are responsible for compliance with all applicable local laws. You acknowledge that if you access our Website from outside the US, the laws on advertising, data privacy, content restrictions, and other pertinent topics may be different in your country (or location) from those in the US under which our Website is compliant.
2.3. Not intended for Use by Minors. You must be at least 18 years of age to use our Website. When you access or use our Website you are representing to us that you meet this 18+ age requirement. AgencyOne does not knowingly collect, use, or disclose personal information from children under the age of 16 without prior parental or guardian consent, except as permitted by the Children’s Online Privacy Protection
Act (“COPPA”). If you are a parent or guardian and believe we have inadvertently collected your child’s information in a manner not permitted by COPPA, please send us an email at marketing@agencyone.net and we will delete the information. If your use of our Website is prohibited or restricted in any way by the laws, regulations or other government requirements of the jurisdiction in which you live or reside, or if, for any reason and at any time you do not agree with the terms of this Privacy Policy, please discontinue using our Website immediately. By accessing our Website you certify you are at least 18 years of age or have a parent’s or guardian’s permission to access our Website.
- Information We Collect About You and How We Collect It.
3.1. Types of Information. We collect and receive several types of information from and about users of the Website, including:
3.1.1. Personal information about you (“personal information”) such as: 3.1.1.1. Name, user names, identifications, social security number, height, weight, age, physical addresses, telephone numbers, electronic
mail addresses, driver license number, etc.
3.1.1.2. Health information, personal and family medical status and history including illness, vision, dental and DNA information, protected
health information (“PHI”) as defined in the Health Insurance
Portability and Accountability Act of 1996, etc.
3.1.1.3. Financial information, account numbers, financial institutions, income, assets, debt, net worth, credit information including
payment card information (“PCI”), etc.
3.1.1.4. Business information, insurance, trust information, estate
information, etc.
3.1.1.5. Your mobile device ID number (a unique identifier for your
device).
3.1.2. Information that is about you but does not identify you such as online habits, buying history, preferences, etc.
3.1.3. Technical information about your device and connection such as:
3.1.3.1. Preferences: Time zone, language, zoom size, etc.
3.1.3.2. Identifiers: IP address; mobile device SIM/identifier, etc.
3.1.3.3. Type: type of device, operating system or platform (Mac,
Windows), browser information (type, version), etc.
3.1.3.4. Connection: Internet provider or mobile carrier name, connection speed and connection type; internet service provider, etc.
3.1.3.5. External pages: URL of the last and next page visited, etc.
3.1.3.6. Use of the Website: Data, pages viewed, time spent on a page, click through, clickstream data, queries made, search results
selected, history, comments made, etc.
3.1.3.7. Location: Geographic and network location, etc.
3.2. How We Collect. We collect this information:
3.2.1. Directly from you when you type or transmit it to us, including:
3.2.1.1. Information that you provide by filling in forms on the Website. This includes information provided in the process of carrying out a
transaction through the Website.
3.2.1.2. Information requested by us when you report a problem with the Website.
3.2.1.3. Records and copies of your correspondence (including email addresses), if you contact us.
3.2.1.4. Your responses to surveys that we might ask you to complete for research purposes.
3.2.1.5. Details of transactions you carry out through the Website and of the fulfillment of your orders. You may be required to provide
financial information before placing an order through the Website.
3.2.2. Automatically as you navigate through the Website. Information collected automatically may include:
3.2.2.1. Usage details, IP addresses, and information collected through cookies, web beacons and other tracking technologies.
3.2.2.2. Preferences and settings: time zone, language and character size 3.2.2.3. Identifiers: computer IP address; unique mobile device identifier 3.2.2.4. Technical information: type of device, operating system or
platform (Mac, Windows), browser information (type, version)
3.2.2.5. Connection: Internet provider or mobile carrier name, connection speed and connection type; Internet service provider (ISP)
3.2.2.6. URL of the last Web page visited before visiting our Service; exit page
3.2.2.7. Information about your use of the website: data stamp, pages viewed, time spent on a page, click through, clickstream data,
queries made, search results selected, history, comments made
3.2.2.8. Location: general geographic location
3.2.3. From third parties including our promotional partners.
3.3. The Website may contain personal pages (each such page, a “Portal”) that allow users to post, submit, publish, display or transmit to us or other persons (hereinafter, “Post”) content (collectively and together with comments or suggestions you send to us, “User Contributions”) on or through the Website. Your User Contributions are Posted on your Portal and transmitted to others with access to your Portal at your own risk. You hereby grant us an unlimited license to use your User Contributions of all legal purposes including commercially and publicly with third parties.
3.4. Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
3.4.1. Details of your visits to the Website, including traffic data and other communication data and the resources that you access and use on the Website. 3.4.2. Information about your computer and internet connection, including your IP address, operating system, browser type, and mobile ID if using a mobile device.
3.4.3. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services for behavioral tracking.
3.4.4. The information we collect automatically is generally statistical data that does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Website and to deliver a better and more personalized service, including by enabling us to:
3.4.4.1. Estimate our audience size and usage patterns.
3.4.4.2. Store information about your preferences, allowing us to customize the Website according to your individual interests.
3.4.4.3. Speed up your searches.
3.4.4.4. Recognize you when you return to the Website.
3.4.5. The technologies we use for this automatic data collection may include: 3.4.5.1. Cookies. A cookie is a small file we place on your device that tracks your usage. You may refuse to accept browser cookies the
appropriate setting on your browser. However, if you select this
setting you may be unable to access certain parts of the Website.
Unless you have adjusted your browser setting so that it will refuse
cookies, our system will issue cookies when you direct your
browser to the Website.
3.4.5.2. Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as
clear gifs, pixel tags, and single-pixel gifs) that permit the
Company, for example, to count users who have visited those
pages or opened an email and for other related website statistics
(for example, recording the popularity of certain website content
and verifying system and server integrity).
3.4.6. We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other
sources or you provide to us.
3.4.7. You hereby certify to us that:
3.4.7.1. You have complied and are complying with all laws, rules or
regulations applicable to information privacy and security.
3.4.7.2. You have full authority, rights and title needed for you to submit any information to the Website.
- Third-Party Use of Cookies, Tracking and Links.
4.1. Some content or applications, including advertisements, on the Website are provided or served by third parties, including tracking companies, advertisers and other service providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online
services. They may use this information to provide you with interest-based behavioral advertising or other targeted content.
4.2. The Website may contain links to other internet sites and services. 4.3. We do not control these third party cookies, tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
4.4. No Liability for Acts of Third Parties. We will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, we shall not be liable for unauthorized disclosure of personal information due to no fault of our own including, but not limited to, errors in transmission and unauthorized acts of our staff and/or third parties.
4.5. WE HEREBY DISCLAIM ALL RESPONSIBILITY AND LIABILITIES FOR THE SECURITY AND PRIVACY PRACTICES OF SUCH OTHER SITES. You are responsible for checking and understanding the policies others web sites to understand their policies.
- How We Use Your Information.
5.1. We use information that we collect about you or that you provide to us, including any personal information, for the following purposes:
5.1.1. To provide the Service: We use your information to operate the Website and provide the Service to you. We also use your information to fulfill the
purposes for which you provide it, such as processing your customer
information, and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
5.1.2. For verification: We use your information to verify your identity in connection with our provision of the Service, for example in order to complete transactions relating to online payments you make using the Website.
5.1.3. To communicate with you: We use your information to communicate with you in relation to one or more of the following:
5.1.3.1. Changes to the Website, Service or this Privacy Policy.
5.1.3.2. News and information we believe will be of interest to you.
5.1.3.3. Invitations to participate in surveys and provide feedback to us. 5.1.4. For internal business purposes: We use your information for internal business purposes, including but not limited to one or more of the following:
5.1.4.1. Internal data analysis.
5.1.4.2. Improving the Website.
5.1.4.3. Developing other products and services.
5.1.4.4. Composing our printed and online publications and marketing materials which are distributed to prospective customers and/or
other third parties.
5.1.5. To display advertisements: We may use your information (though we do not use your personal information) to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal
information for these purposes, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. 5.1.6. To showcase stories: We may use your information to showcase stories resulting from the Service in a dedicated page on the Website, or in the
community where you live with your consent. When we do so, we may
attribute stories to the names submitted in connection with relevant User
Contributions.
5.1.7. For other purposes: We may use your information in any other way we may describe when you provide the information, or for any other purpose with your consent.
- Disclosure of Your Information.
6.1. We may disclose anonymized and aggregated information about our users without restriction.
6.2. We may disclose information that we collect about you or that you provide to us, including any personal information, to the following third parties:
6.2.1. Group companies: To our subsidiaries and affiliates in common control. 6.2.2. Service providers: To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and not to disclose it, and to use it only for the purposes for which we disclose it to them.
6.2.3. Buyer/successor: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of
bankruptcy, liquidation, or similar proceeding, in which personal information held by us about the Website users is among the assets transferred.
6.2.4. Other users with access: To other users who have been provided with access to your Portal in accordance with this Privacy Policy for the purpose of
accessing or sharing User Contributions.
6.2.5. Advertisers: Even though we do not disclose your personal information to advertisers, third party advertisers may set cookies, web beacons or other technologies on the Website to collect information about your online activities over time and across different websites and other online services, in order to make our advertising on our Website or elsewhere on the internet more
relevant to you.
6.2.6. Other purposes: We may also disclose your personal information for the following purposes:
6.2.6.1. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
6.2.6.2. To enforce or apply other terms and agreements, including for billing and collection purposes.
6.2.6.3. If we believe disclosure is necessary or appropriate to protect the rights, property or safety of us, our customers or others. This
includes exchanging information with other companies and
organizations for the purposes of fraud protection and credit risk
reduction.
6.2.6.4. To allow us to pursue available remedies or limit the damages we may sustain.
6.2.6.5. As necessary or appropriate to otherwise address unlawful or
harmful activity.
6.2.6.6. For any other purpose disclosed by us when you provide the
information, or otherwise with your consent.
- Opt In, Opt Out and Choices About How We Use and Disclose Your Information. 7.1. OPT IN DEFAULT: EXCEPT AS SET FORTH OTHERWISE HEREIN, YOU CONSENT TO ALL USES OF YOUR INFORMATION SET FORTH HEREIN. 7.2. Opt Out Options: We strive to provide you with choices regarding the information you provide to us. We have created mechanisms to provide you with the following control over your information:
7.2.1. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
7.2.2. Email Communications From the Company. If we have sent you an email as described herein, you can opt-out of future emails by using the unsubscribe link listed in each email in which it is provided, or by sending us an email with “Use of Personal Information” in the heading, at
marketing@agencyone.net stating your request. Please include your full name, mailing address, and email address with your request. This opt-out does not apply to emails from us communicating changes to this Privacy Policy.
7.2.3. Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our
advertisers’ target-audience preferences, you can opt-out by sending us an email with “Use of Personal Information” in the heading, at
marketing@agencyone.net stating your request. Please include your full
name, mailing address, and email address with your request. For this opt-out to function, you must have your browser set to accept browser cookies. Please note this does not opt you out of being served advertising, and generic
advertising may still appear on the Website.
7.3. We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
- Your Rights and How to Exercise Them.
8.1. You have the right to:
8.1.1. Request a copy of the specific Personal Information that we have collected about you in the previous 12 months;
8.1.2. Require (with certain exceptions) that we delete your Personal Information; 8.1.3. Right to correct any inaccuracies in your Personal Information;
8.1.4. Right to data portability (i.e. easy, portable access to all personal data held by us);
8.1.5. The right to opt-out of the processing of personal data for targeted advertising purposes;
8.1.6. The right to opt-out of the sale of personal data;
8.1.7. The right to opt-out of profiling based upon personal data; and
8.1.8. Not be discriminated against for exercising these rights.
8.1.9. To make a request related to these rights, or if you have an issue or complaint about how we handle your Personal Information, please send us an email with “Privacy Rights” in the heading, at marketing@agencyone.net . Please include your full name, mailing address, and email address with your request.
8.1.9.1. California Residents. If you live in California, California
Civil Code Section 1798.83 permits California resident users
of a website to request and obtain, once a year and free of
charge, certain information regarding our disclosure, if any, of
certain categories of Personal Information to third parties for
their own direct marketing purposes in the preceding calendar
year.. To inquire about our policy, please send an e-mail to us,
with “California Privacy Rights” in the heading, at
marketing@agencyone.net . Please include your full name,
mailing address and email address with your request.
8.1.10. We are unable to delete User Contributions and individual pieces of your personal information except by also deleting your Login. We reserve the right to deny your request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages.
8.1.11. We will endeavor to comply with any such request made under Section 8 within 45 days.
- Data Security and Storage.
9.1. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions and all information provided through forms on the Website will be encrypted using SSL technology.
9.2. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password as part of a login for access to certain parts of the Website, you are responsible for keeping this password confidential and not to share your password with anyone.
9.3. Unfortunately, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
9.4. You acknowledge that access to the Website and Service is to be provided over various facilities and communications lines, and information will be transmitted over local exchange and internet backbone carrier lines and through routers, switches, and
other devices owned, maintained, and serviced by third-party carriers, utilities, and internet service providers, all of which are beyond our control (collectively, “Carrier Lines”). We assume no liability for or relating to the integrity, privacy, security, confidentiality, or use of any information while it is transmitted over Carrier Lines, or any delay, failure, interruption, interception, loss, transmission, or corruption of data or other information attributable to transmission over those Carrier Lines. Use of the Website, Service and Carrier Lines is solely at your risk.
9.5. We shall retain your personal information in accordance with federal, state and local laws, rules and regulations.
- Changes to this Privacy Policy.
10.1. We may revise and update this Privacy Policy from time to time in our sole discretion. All changes will be posted on the Website in a manner requiring your consent, and by changing the date of last revision on this Privacy Policy. If you have provided us with your email address in the process of ordering the Service, we may also communicate with you by email to inform you of any changes, and you are responsible for ensuring we have an up-to-date active and deliverable email address for you. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.
10.2. By accessing or using the Website after we make such changes, you are deemed to have consented to and accepted such changes. You are expected to check our Website and this Privacy Policy on a regular basis so you are aware of any changes, as they are binding on you if you have given your consent.
- Contacts and Questions. To ask questions or comment about this Privacy Policy and our privacy practices, please email us at marketing@agencyone.net with “Privacy Policy” in the subject line or via mail, and include your full name, mailing address, and email address. Our mailing address is as follows:
ATTENTION: MARKETING DEPARTMENT
AgencyONE
11200 Rockville Pike, Suite 500, Rockville, MD 20852
Web: www.agencyone.net
Phone: 301-803-7500