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Privacy Policy

Privacy Policy 

  1. Introduction. 

1.1. Agency Two Insurance Marketing Group, LLC, DBA AgencyONE (“Company,” “we” or “us”) respects your privacy and is committed to protecting it through our  compliance with the following provisions (“Privacy Policy”). 

1.2. This Privacy Policy discloses the Company’s information practices and describes the  types of information we may collect from you or that you may provide when you  access and use, including any content, functionality and service  (“Service”) offered on or through such website (the “Website”) and our practices for  collecting, using, maintaining, protecting, and disclosing that information. 1.3. This Privacy Policy applies to information we collect: 

1.3.1. On the Website. 

1.3.2. When you interact with other websites and services that include links to this  Privacy Policy. 

1.4. This Privacy Policy does not apply to information collected by: 

1.4.1. Us offline or through any other means, including on any other website operated by any third party that we do not own, control, or are affiliated with. 1.4.2. Any third party, including through any application or content that may link to  or be accessible from the Website. 

1.5. Please read this Privacy Policy carefully to understand our policies and practices  regarding your information and how we will treat it. If you do not agree with our  policies and practices, you may not access or use the Website. By accessing or using  the Website, you agree to this Privacy Policy. We encourage you to read the Privacy  Policy, and to use the information it contains to help you make informed decisions. 

  1. Intended Users. 

2.1. Users in the US. This Privacy Policy is targeted to users in the United States of  America (“US”) and is governed by and operated in accordance with the laws of the  US. We disclaim any representation or liability that the Website is operated in  accordance with the laws of other jurisdictions. 

2.2. Although our Website may be accessible worldwide, we make no representations that  materials thereon are lawful, appropriate, or available for use in locations outside the  US, and accessing our Website from territories where its content is illegal is  prohibited. Those who choose to access our Website from other locations do so on  their own initiative and are responsible for compliance with all applicable local laws.  You acknowledge that if you access our Website from outside the US, the laws on  advertising, data privacy, content restrictions, and other pertinent topics may be  different in your country (or location) from those in the US under which our Website  is compliant. 

2.3. Not intended for Use by Minors. You must be at least 18 years of age to use our  Website. When you access or use our Website you are representing to us that you  meet this 18+ age requirement. AgencyOne does not knowingly collect, use, or  disclose personal information from children under the age of 16 without prior parental  or guardian consent, except as permitted by the Children’s Online Privacy Protection 

Act (“COPPA”). If you are a parent or guardian and believe we have inadvertently  collected your child’s information in a manner not permitted by COPPA, please send  us an email at and we will delete the information. If your  use of our Website is prohibited or restricted in any way by the laws, regulations or  other government requirements of the jurisdiction in which you live or reside, or if,  for any reason and at any time you do not agree with the terms of this Privacy Policy,  please discontinue using our Website immediately. By accessing our Website you  certify you are at least 18 years of age or have a parent’s or guardian’s permission to  access our Website. 

  1. Information We Collect About You and How We Collect It. 

3.1. Types of Information. We collect and receive several types of information from and  about users of the Website, including: 

3.1.1. Personal information about you (“personal information”) such as: Name, user names, identifications, social security number, height,  weight, age, physical addresses, telephone numbers, electronic  

mail addresses, driver license number, etc. Health information, personal and family medical status and history including illness, vision, dental and DNA information, protected  

health information (“PHI”) as defined in the Health Insurance  

Portability and Accountability Act of 1996, etc. Financial information, account numbers, financial institutions,  income, assets, debt, net worth, credit information including  

payment card information (“PCI”), etc. Business information, insurance, trust information, estate  

information, etc. Your mobile device ID number (a unique identifier for your  


3.1.2. Information that is about you but does not identify you such as online habits,  buying history, preferences, etc. 

3.1.3. Technical information about your device and connection such as: Preferences: Time zone, language, zoom size, etc. Identifiers: IP address; mobile device SIM/identifier, etc. Type: type of device, operating system or platform (Mac,  

Windows), browser information (type, version), etc. Connection: Internet provider or mobile carrier name, connection  speed and connection type; internet service provider, etc. External pages: URL of the last and next page visited, etc. Use of the Website: Data, pages viewed, time spent on a page,  click through, clickstream data, queries made, search results  

selected, history, comments made, etc. Location: Geographic and network location, etc. 

3.2. How We Collect. We collect this information: 

3.2.1. Directly from you when you type or transmit it to us, including: Information that you provide by filling in forms on the Website.  This includes information provided in the process of carrying out a  

transaction through the Website. Information requested by us when you report a problem with the  Website. Records and copies of your correspondence (including email  addresses), if you contact us. Your responses to surveys that we might ask you to complete for  research purposes. Details of transactions you carry out through the Website and of  the fulfillment of your orders. You may be required to provide  

financial information before placing an order through the Website. 

3.2.2. Automatically as you navigate through the Website. Information collected  automatically may include: Usage details, IP addresses, and information collected through  cookies, web beacons and other tracking technologies. Preferences and settings: time zone, language and character size Identifiers: computer IP address; unique mobile device identifier Technical information: type of device, operating system or  

platform (Mac, Windows), browser information (type, version) Connection: Internet provider or mobile carrier name, connection  speed and connection type; Internet service provider (ISP) URL of the last Web page visited before visiting our Service; exit  page Information about your use of the website: data stamp, pages  viewed, time spent on a page, click through, clickstream data,  

queries made, search results selected, history, comments made Location: general geographic location 

3.2.3. From third parties including our promotional partners. 

3.3. The Website may contain personal pages (each such page, a “Portal”) that allow users to  post, submit, publish, display or transmit to us or other persons (hereinafter, “Post”)  content (collectively and together with comments or suggestions you send to us, “User  Contributions”) on or through the Website. Your User Contributions are Posted on your  Portal and transmitted to others with access to your Portal at your own risk. You hereby  grant us an unlimited license to use your User Contributions of all legal purposes  including commercially and publicly with third parties. 

3.4. Information We Collect Through Automatic Data Collection Technologies. As you  navigate through and interact with the Website, we may use automatic data collection  technologies to collect certain information about your equipment, browsing actions, and  patterns, including: 

3.4.1. Details of your visits to the Website, including traffic data and other  communication data and the resources that you access and use on the Website. 3.4.2. Information about your computer and internet connection, including your IP  address, operating system, browser type, and mobile ID if using a mobile  device.

3.4.3. We also may use these technologies to collect information about your online  activities over time and across third-party websites or other online services for  behavioral tracking. 

3.4.4. The information we collect automatically is generally statistical data that does  not include personal information, but we may maintain it or associate it with  personal information we collect in other ways or receive from third parties. It  helps us to improve the Website and to deliver a better and more personalized  service, including by enabling us to: Estimate our audience size and usage patterns. Store information about your preferences, allowing us to customize  the Website according to your individual interests. Speed up your searches. Recognize you when you return to the Website. 

3.4.5. The technologies we use for this automatic data collection may include: Cookies. A cookie is a small file we place on your device that  tracks your usage. You may refuse to accept browser cookies the  

appropriate setting on your browser. However, if you select this  

setting you may be unable to access certain parts of the Website.  

Unless you have adjusted your browser setting so that it will refuse  

cookies, our system will issue cookies when you direct your  

browser to the Website. Web Beacons. Pages of the Website and our emails may contain  small electronic files known as web beacons (also referred to as  

clear gifs, pixel tags, and single-pixel gifs) that permit the  

Company, for example, to count users who have visited those  

pages or opened an email and for other related website statistics  

(for example, recording the popularity of certain website content  

and verifying system and server integrity). 

3.4.6. We do not collect personal information automatically, but we may tie this  information to personal information about you that we collect from other  

sources or you provide to us. 

3.4.7. You hereby certify to us that: You have complied and are complying with all laws, rules or  

regulations applicable to information privacy and security. You have full authority, rights and title needed for you to submit  any information to the Website. 

  1. Third-Party Use of Cookies, Tracking and Links. 

4.1. Some content or applications, including advertisements, on the Website are provided  or served by third parties, including tracking companies, advertisers and other service  providers. These third parties may use cookies alone or in conjunction with web  beacons or other tracking technologies to collect information about you when you use  our website. The information they collect may be associated with your personal  information or they may collect information, including personal information, about  your online activities over time and across different websites and other online 

services. They may use this information to provide you with interest-based behavioral advertising or other targeted content. 

4.2. The Website may contain links to other internet sites and services. 4.3. We do not control these third party cookies, tracking technologies or how they may  be used. If you have any questions about an advertisement or other targeted content,  you should contact the responsible provider directly. 

4.4. No Liability for Acts of Third Parties. We will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, we shall not be liable for unauthorized disclosure of personal information due to no fault of our own including, but not limited to, errors in transmission and unauthorized acts of our staff and/or third parties. 

4.5. WE HEREBY DISCLAIM ALL RESPONSIBILITY AND LIABILITIES FOR THE  SECURITY AND PRIVACY PRACTICES OF SUCH OTHER SITES. You are  responsible for checking and understanding the policies others web sites to  understand their policies. 

  1. How We Use Your Information. 

5.1. We use information that we collect about you or that you provide to us, including any  personal information, for the following purposes: 

5.1.1. To provide the Service: We use your information to operate the Website and  provide the Service to you. We also use your information to fulfill the  

purposes for which you provide it, such as processing your customer  

information, and to carry out our obligations and enforce our rights arising  from any contracts entered into between you and us, including for billing and  collection. 

5.1.2. For verification: We use your information to verify your identity in  connection with our provision of the Service, for example in order to complete  transactions relating to online payments you make using the Website. 

5.1.3. To communicate with you: We use your information to communicate with  you in relation to one or more of the following: Changes to the Website, Service or this Privacy Policy. News and information we believe will be of interest to you. Invitations to participate in surveys and provide feedback to us. 5.1.4. For internal business purposes: We use your information for internal business  purposes, including but not limited to one or more of the following: Internal data analysis. Improving the Website. Developing other products and services. Composing our printed and online publications and marketing  materials which are distributed to prospective customers and/or  

other third parties. 

5.1.5. To display advertisements: We may use your information (though we do not  use your personal information) to enable us to display advertisements to our  advertisers’ target audiences. Even though we do not disclose your personal 

information for these purposes, if you click on or otherwise interact with an  advertisement, the advertiser may assume that you meet its target criteria. 5.1.6. To showcase stories: We may use your information to showcase stories  resulting from the Service in a dedicated page on the Website, or in the  

community where you live with your consent. When we do so, we may  

attribute stories to the names submitted in connection with relevant User  


5.1.7. For other purposes: We may use your information in any other way we may  describe when you provide the information, or for any other purpose with  your consent. 

  1. Disclosure of Your Information. 

6.1. We may disclose anonymized and aggregated information about our users without  restriction. 

6.2. We may disclose information that we collect about you or that you provide to us,  including any personal information, to the following third parties: 

6.2.1. Group companies: To our subsidiaries and affiliates in common control. 6.2.2. Service providers: To contractors, service providers, and other third parties we  use to support our business and who are bound by contractual obligations to  keep personal information confidential and not to disclose it, and to use it only  for the purposes for which we disclose it to them. 

6.2.3. Buyer/successor: To a buyer or other successor in the event of a merger,  divestiture, restructuring, reorganization, dissolution, or other sale or transfer  of some or all of our assets, whether as a going concern or as part of  

bankruptcy, liquidation, or similar proceeding, in which personal information  held by us about the Website users is among the assets transferred. 

6.2.4. Other users with access: To other users who have been provided with access  to your Portal in accordance with this Privacy Policy for the purpose of  

accessing or sharing User Contributions. 

6.2.5. Advertisers: Even though we do not disclose your personal information to  advertisers, third party advertisers may set cookies, web beacons or other  technologies on the Website to collect information about your online activities  over time and across different websites and other online services, in order to  make our advertising on our Website or elsewhere on the internet more  

relevant to you. 

6.2.6. Other purposes: We may also disclose your personal information for the  following purposes: To comply with any court order, law, or legal process, including to  respond to any government or regulatory request. To enforce or apply other terms and agreements, including for  billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the  rights, property or safety of us, our customers or others. This  

includes exchanging information with other companies and  

organizations for the purposes of fraud protection and credit risk  

reduction. To allow us to pursue available remedies or limit the damages we  may sustain. As necessary or appropriate to otherwise address unlawful or  

harmful activity. For any other purpose disclosed by us when you provide the  

information, or otherwise with your consent. 

  1. Opt In, Opt Out and Choices About How We Use and Disclose Your Information. 7.1. OPT IN DEFAULT: EXCEPT AS SET FORTH OTHERWISE HEREIN, YOU  CONSENT TO ALL USES OF YOUR INFORMATION SET FORTH HEREIN. 7.2. Opt Out Options: We strive to provide you with choices regarding the information  you provide to us. We have created mechanisms to provide you with the following  control over your information: 

7.2.1. Tracking Technologies and Advertising. You can set your browser to refuse  all or some browser cookies, or to alert you when cookies are being sent. If  you disable or refuse cookies, please note that some parts of this site may then  be inaccessible or not function properly. 

7.2.2. Email Communications From the Company. If we have sent you an email as  described herein, you can opt-out of future emails by using the unsubscribe  link listed in each email in which it is provided, or by sending us an email  with “Use of Personal Information” in the heading, at stating your request. Please include your full name,  mailing address, and email address with your request. This opt-out does not  apply to emails from us communicating changes to this Privacy Policy. 

7.2.3. Targeted Advertising. If you do not want us to use information that we collect  or that you provide to us to deliver advertisements according to our  

advertisers’ target-audience preferences, you can opt-out by sending us an  email with “Use of Personal Information” in the heading, at stating your request. Please include your full  

name, mailing address, and email address with your request. For this opt-out  to function, you must have your browser set to accept browser cookies. Please  note this does not opt you out of being served advertising, and generic  

advertising may still appear on the Website. 

7.3. We do not control third parties’ collection or use of your information to serve  interest-based advertising. However these third parties may provide you with ways to  choose not to have your information collected or used in this way. You can opt-out of  receiving targeted ads from members of the Network Advertising Initiative (“NAI”)  on the NAI’s website. 

  1. Your Rights and How to Exercise Them. 

8.1. You have the right to: 

8.1.1. Request a copy of the specific Personal Information that we have collected about  you in the previous 12 months; 

8.1.2. Require (with certain exceptions) that we delete your Personal Information;  8.1.3. Right to correct any inaccuracies in your Personal Information; 

8.1.4. Right to data portability (i.e. easy, portable access to all personal data held by us);

8.1.5. The right to opt-out of the processing of personal data for targeted advertising  purposes; 

8.1.6. The right to opt-out of the sale of personal data; 

8.1.7. The right to opt-out of profiling based upon personal data; and 

8.1.8. Not be discriminated against for exercising these rights. 

8.1.9. To make a request related to these rights, or if you have an issue or complaint  about how we handle your Personal Information, please send us an email with  “Privacy Rights” in the heading, at . Please include your  full name, mailing address, and email address with your request. California Residents. If you live in California, California  

Civil Code Section 1798.83 permits California resident users  

of a website to request and obtain, once a year and free of  

charge, certain information regarding our disclosure, if any, of  

certain categories of Personal Information to third parties for  

their own direct marketing purposes in the preceding calendar  

year.. To inquire about our policy, please send an e-mail to us,  

with “California Privacy Rights” in the heading, at . Please include your full name,  

mailing address and email address with your request. 

8.1.10. We are unable to delete User Contributions and individual pieces of your personal  information except by also deleting your Login. We reserve the right to deny your request to change information if we believe the change would violate any law or  legal requirement or cause the information to be incorrect. If you delete your User  Contributions from the Website, copies of your User Contributions may remain  viewable in cached and archived pages. 

8.1.11. We will endeavor to comply with any such request made under Section 8 within  45 days. 

  1. Data Security and Storage. 

9.1. We have implemented measures designed to secure your personal information from  accidental loss and from unauthorized access, use, alteration, and disclosure. All  information you provide to us is stored on secure servers behind firewalls. Any  payment transactions and all information provided through forms on the Website will  be encrypted using SSL technology. 

9.2. The safety and security of your information also depends on you. Where we have  given you (or where you have chosen) a password as part of a login for access to  certain parts of the Website, you are responsible for keeping this password  confidential and not to share your password with anyone. 

9.3. Unfortunately, the transmission of information via the internet is not completely  secure. We cannot guarantee the security of your personal information transmitted to  the Website. Any transmission of personal information is at your own risk. We are  not responsible for circumvention of any privacy settings or security measures  contained on the Website. 

9.4. You acknowledge that access to the Website and Service is to be provided over  various facilities and communications lines, and information will be transmitted over  local exchange and internet backbone carrier lines and through routers, switches, and 

other devices owned, maintained, and serviced by third-party carriers, utilities, and  internet service providers, all of which are beyond our control (collectively, “Carrier  Lines”). We assume no liability for or relating to the integrity, privacy, security,  confidentiality, or use of any information while it is transmitted over Carrier Lines, or  any delay, failure, interruption, interception, loss, transmission, or corruption of data  or other information attributable to transmission over those Carrier Lines. Use of the  Website, Service and Carrier Lines is solely at your risk. 

9.5. We shall retain your personal information in accordance with federal, state and local  laws, rules and regulations. 

  1. Changes to this Privacy Policy. 

10.1. We may revise and update this Privacy Policy from time to time in our sole  discretion. All changes will be posted on the Website in a manner requiring your  consent, and by changing the date of last revision on this Privacy Policy. If you have  provided us with your email address in the process of ordering the Service, we may  also communicate with you by email to inform you of any changes, and you are  responsible for ensuring we have an up-to-date active and deliverable email address  for you. All changes are effective immediately when we post them, and apply to all  access to and use of the Website thereafter. 

10.2. By accessing or using the Website after we make such changes, you are deemed to  have consented to and accepted such changes. You are expected to check our Website  and this Privacy Policy on a regular basis so you are aware of any changes, as they  are binding on you if you have given your consent. 

  1. Contacts and Questions. To ask questions or comment about this Privacy Policy and our  privacy practices, please email us at with “Privacy Policy” in the  subject line or via mail, and include your full name, mailing address, and email address. Our  mailing address is as follows:  



11200 Rockville Pike, Suite 500, Rockville, MD 20852 


Phone: 301-803-7500